Dear Customers and Partners,
We at Dishman Carbogen Amcis group of companies are taking the risks associated with COVID-19 very seriously, and have already implemented a set of measures aimed at limiting any risk to our employees, customers and patients. We have already established a dedicated working team who monitor the COVID-19 outbreak and all processes have been analyzed with regards to risks. This allows us to have all our operations running smoothly and we currently do not have an impact on our operations.
We are facing a unique situation in several of the countries where we have facilities. National governments are implementing measures and issuing advice to both companies and the public that will affect our organization. Nevertheless, we want to assure you that, even under these circumstances, we will continue our operations during this period of uncertainty for as long as it remains safe for our employees and/or physically possible within National Government regulations.
We continually assess the situation to ensure the continuity of our services to you.
To this end, we review daily the situation and all projects. If the situation on a daily basis would have any consequences for our work on your behalf, be assured that we will inform you, in an individual and personalized manner to discuss individual projects and plans. Accordingly, there is no need to request any further update at this time, your Project Manager or commercial contact will get in touch with you if at all necessary.
Again, we are committed to do everything possible to limit an impact this situation could have on your projects.
A summary of the measures already implemented by our teams to protect our employees and partners is attached to this letter.
I wish you and your families and colleagues all the very best, including good health, and sincerely hope that this situation will improve over the coming weeks and months. Our entire global team remains at your disposal for any questions you may have.
Mark C Griffiths
Dishman Carbogen Amcis Ltd
1. Placing employees’ health, customers’ protection and patient safety first
As a general reminder, even under normal conditions outside of pandemic periods, all our workers operate according to standard manufacturing procedures and apply to quality standards/SOPs dedicated to hygiene, (Personnel Hygiene, Clothing Policy and Industrial Hygiene) that maintains a high standard level of protection for people and products.